TrackSYNQ PLUS web app for dispatchers allows you to manage your mobile workforce, handle large volumes of jobs, helping
you keep control over business operations and track field activities in real time.
Add Job Request
Empower your customers. Eliminate the need for multiple calls from the customer to the service centers. Enable customers to add a job request or update service request through an easy-to-use mobile app.
Route Tracking
Track your job status by accessing your assigned worker’s current location. Give the power of knowledge to your customers, respond to them faster and provide service levels that delight them.
Estimated Time Of Arrival
No longer leave your customer guesstimating arrival times. Monitoring delays and arrival times is now just a few taps away through the mobile web app customer portal. Eliminate the need of status update request calls.
Real-time Chat
Have a last minute update to the job? Our in-built 3-way group chat between customers, dispatchers and mobile workers allows each party to be kept in constant and tight coordination with each other.
Driver & Job Reviews
With immediate alerts for road work, accidents and traffic congestions sent to your mobile workers through our built-in navigation feature, they can save time by opting for re-routes to avoid traffic congestions and incidents.
Integrate To Enjoy Additional Benefits
TRACKSYNQ
Increase Field Efficiency
Manage jobs, schedules, invoices and more, all in real time.
Enhance Asset Utilization
Be more productive. Reduce overhead costs.
Automate Backed Processes
Take job management more off your desk and onto the cloud.
Improve ETA Accuracy
Improve ETA accuracy with built-in traffic-enabled routing software.