TrackSYNQ PLUS web app for dispatchers allows you to manage your mobile workforce, handle large volumes of jobs, helping you keep control over business operations and track field activities in real time.
Empower your customers. Eliminate the need for multiple calls from the customer to the service centers. Enable customers to add a job request or update service request through an easy-to-use mobile app.
Track your job status by accessing your assigned worker’s current location. Give the power of knowledge to your customers, respond to them faster and provide service levels that delight them.
No longer leave your customer guesstimating arrival times. Monitoring delays and arrival times is now just a few taps away through the mobile web app customer portal. Eliminate the need of status update request calls.
Have a last minute update to the job? Our in-built 3-way group chat between customers, dispatchers and mobile workers allows each party to be kept in constant and tight coordination with each other.
With immediate alerts for road work, accidents and traffic congestions sent to your mobile workers through our built-in navigation feature, they can save time by opting for re-routes to avoid traffic congestions and incidents.
Manage jobs, schedules, invoices and more, all in real time.
Be more productive. Reduce overhead costs.
Take job management more off your desk and onto the cloud.
Improve ETA accuracy with built-in traffic-enabled routing software.